| Policies
Money Back Guarantee
It is my goal at Art & Home Portraits to see that you are entirely
happy with your portrait art, and to insure that your expectations
are met, I will e-mail to you a copy of your artwork for you to
review and approve. Please note that any request for changes should
be made at this stage, prior to sending payment. Once your payment
is received I will ship (or deliver for local customers) your purchase.
Risk Free
I do not require an up front deposit to produce your portrait.
Typically, artists expect 10-50% of the total cost before they start
working on your art work.
At Art and Home Portrtaits, I have a no deposit, no risk policy.
If you are not satified with your portrait upon reviewing your proof,
you have no obligation to purchase.
Furthermore, If upon receiving your portrait art you are not completely
satisfied, you have 14 days from the day you received the delivery
to return the artwork for a full refund of the purchase price.
Note; Return shipping cost remains the responsibility of the customer.
Note: At Art & Home Portraits I will do my best to satisfy
every request, but extensive changes could incur additional charges.
(I will always discuss and quote any additional charges with you
before I make any changes.
Turn Around Time
Rhode Island Customers...allow 1 to 2 weeks for delivery
(from date order was received by Art & Home Portraits)
Out Of State Customers...allow 2 to 3 weeks for delivery (from
date order was received by Art & Home Portraits)
For Time Sensitive Delivery...please include on your order form
the date you need delivery by so I can confirm.
Please note: Any additional changes or delays in the approval
process could effect the delivery date.
Approval
After your portrait is completed I will e-mail you a copy for
your approval. For customers without e-mail access I will mail
you a copy for you to review and return to us with your payment.
Payment Methods
Rhode Island Customers...can pay by credit card using PayPal
on web site, or by check or cash at the time of delivery.
Out of State Customers...can pay by credit card by using
PayPal on our web site or by sending a check or money order payable
to:
Delivery/Shipping
Rhode Island Customers...will receive delivery by Art &
Home Portraits or a local carrier.
Out Of State Customers... will receive shipment by FedEx,
UPS or Other. Your order is insured and custom packed to prevent
damage. Photos you supply will be returned with your order. My "Free" shipping includes "standard" shipping. Please contact me if you have special shipping needs. Also, my "Free" shipping offer includes the 48 contiguous
states and excludes Alaska and Hawaii. Please contact me for pricing on shipment to Alaska and Hawaii.
Note: Art and Home Portraits reserves the right to display your photo or portrait on this web site. |
